Introducing the HP OfficeJet Pro 6978 printer with the most innovative features. It’s the print quality and speed that holds the responsibility to offer excellent print results. If you are searching for the model compatible for small and heavy-duty print jobs, it’s our suggestion to select 123.hp.com/setup 6978.The device uses HP Instant Ink service and cost of printing can be reduced to some extent.
Explore the Highlighting Features of 123.hp.com/setup 6978 Model
- Supports low volume printing
- HP instant ink saves ink to reduce the printing cost
- Automatic document feeder that supports two-sided printing and scanning
- It’s not a tough task select the settings as the device arrives with 2.7-inch color touch screen display
- Input tray – 225 sheet capacity
Printer Parts
- Cartridge slot – Open the cartridge access door to view the position to fix the cartridge
- Paper input tray- Place the paper into the input tray and the capacity depends on the model
- Automatic document feeder to feed your documents
- Ink compartment to fix the ink bottles
- Output tray- To receive the printed documents
123.hp.com/setup 6978
Unboxing and understanding the Printer Parts
Understand 123.hp.com/setup 6978 steps that include the first time Printer setup, activating the network, software update, executing wireless setup wizard and much more.Before you begin 123.hp.com/ojpro6978 setup, download and refer the HP OfficeJet Pro 6978 manual. Visit the official website portal to find the manual
Unboxing
If your model is brand new
- Takeout the device out from the package
- View the protective tapes that surround the model
- Remove the surrounding tapes and check if you have the hardware accessories for 123.hp.com/setup 6978
- Connect the power cord and other hardware requirements
Cartridge insertion
- Find the appropriate port to fix the cartridge
- Open the cartridge access door
- Do not allow dust particles to accumulate over the surface
- Use the color codes to identify the appropriate cartridge slot
- Mach the coded letters on the cartridge with the cartridge slot
- Press and fix the cartridge firmly
- Once if the above steps are done, close the cartridge access door
Note:
- To replace the cartridge, remove the existing cartridge and order a brand new one online. For updates visit 123.hp.com/ojpro6978 website portal
Paper placement – Locate the appropriate position to load the paper into the paper input tray
Check the ink level – If the level is low, fill the Ink to the required level
The very next step is to activate the Network connection and wireless connection methods are recommended for HP printers. Select the appropriate and compatible network connection method for the model, 123.hp.com/setup 6978
How Do I Connect HP OfficeJet Pro 6978 to the Wireless Network?
HP OfficeJet Pro 6978 wireless setup instructions are here to connect HP OfficeJet Pro 6978 to the wireless network
- Decide the network connection method to use with the OfficeJet Pro 6968 model
- Move to the device control panel
- Before you start, it’s essential to collect the wireless network username and password
- Click on the option, Settings >Network
- You can view the option, wireless setup wizard
- Select the settings
- Wait for the prompt to answer wireless setup wizard instructions
- If wireless setup wizard is not compatible, select WPS connection method
Note:
- It’s possible to change the connection type from wired to wireless if you have set the connection as wired
- Go to the settings> tools > device setup and software > click on the option, convert a USB connected printer to wireless
HOW TO DOWNLOAD AND UPDATE THE MATCHING SOFTWARE?
As multiple HP Officejet Pro 6978 driver install methods are available; select the best and compatible method
Download From Software Download Page
Refer HP OfficeJet Pro 6978 driver install steps here
- Move to the software and driver download section on your software and driver download page
- Provide the device name and the version
- Wait for the software search results
- Select and click on the option, download
- Extract the software setup file to the required folder
- Click on the setup file
- Now proceed with the setup prompts that appear
- If you do not update the matching version, it’s sure that you will end up receiving error messages on the screen
Compatible Software Packages For HP OfficeJet Pro 6978
- Driver product installation software
- Software utility
- Diagnostic tools
- Software eprint
- Driver universal Fax driver
How to Setup HP OfficeJet Pro 6978 from Windows?
- Confirm the Windows operating system version of your device to proceed with the setup
- For a software update, it’s recommended using built-in printer drivers
- Confirm the availability of the settings on your HP OfficeJet Pro 6978 model
- From your Windows device, begin your search to find control panel settings
- Navigate to the option, Devices, and Printers
- Proceed with the settings to add your Printer
- if the device name doesn’t appear, use the settings to update and add the printer manually
- Search if you can find the option, Add a printer or network with the manual settings
- It’s good to use the option, Windows update
- If this option is not compatible, update the printer driver with Add printer wizard
- Click on it and wait for the printer drivers to update automatically
- If the above method is tough to update the software, find the appropriate software download webpage
- Ensure that you provide the correct version and printer name
How to Setup HP OfficeJet Pro 6978 from Mac?
It’s easy to connect HP OfficeJet Pro 6978 from MAC and the process is easy if you understand the guidelines
Note:
- The settings differ and depend on the operating system version
- To start with, power on your Mac device and printer
- Now connect both the Mac device and Printer to the same network
- From your Mac device, find the Apple Menu
- Click on it to navigate to the system preference settings
- Three options available include the Print and scan, Print and Fax, Printers and scanners
- Wait and a list will appear on the screen
- Check if your printer model, HP Officejet 6978 appears in the list
- Use the plus symbol or the option, Add printer and scanner
- Finally, wait for a while and the device will be added successfully
To Connect and Print From Mobile Devices
If you have a mobile device with compatible operating system versions such as ios 4.2 or Mac Os x 10.7 or later, enable the mobile printing features.The Eprint, Air print, and cloud print features are popular to use with the HP OfficeJet Pro 6978 model
AirPrint (For ios devices)
- To start with, verify the operating system version of your Mobile device
- Ensure that you connect the Mobile device and printer to the same network ( Control panel> wireless icon> Network settings menu)
- Install Air Print app on an ios device, if Air Print settings are not inbuilt
- Enable the Air Print settings
- Now choose the document to print
- Once if you click on the Print icon, the print settings and option will be visible
- Finally, add your printer and proceed further with the remaining settings
- Do not forget to load the paper into the paper input tray and set the paper size
ePrint
If you have an eprint enabled printer, use eprint feature. Create a unique Printer email address to proceed.As the eprint settings differ for printers with color touch screen display and printers without a color touch screen, analyze and be clear with the instructions
- Make a note of the assigned email address of your Printer
- Find the HP eprint icon on your printer
- Select the setup and proceed with the onscreen guide
- Do not forget to turn on or enable the web services
- Wait and once if the settings are done, the printer email address will be displayed
- Now send the document to the assigned email address
- Finally, carry on with the remaining setup prompts
For android devices, install the HP smart app, turn on web services. Make sure that you connect your mobile device and printer to the same network. From your app home screen, click on the Plus icon. Select and add your printer to proceed. Locate the printer email address from your page info to start printing
Cloud Print
- Register your printer with Google Cloud Print services.
- Sign in to the Google account from your mobile device or computer
- Proceed with the appropriate settings to activate Google cloud print
- Note that cloud print detects the printers connected to the network automatically
From your android or mobile device
- For Android devices, install the Google cloud print plug-in from the device app store. Once if the installation is done, visit the settings icon to enable cloud print, add your printer to proceed further
HP OfficeJet 6978 Copy and Scan settings
To copy using HP OfficeJet 6978 printer
- To start with, power on your printer
- Begin your search to find the copy settings menu
- Load the paper and it’s important to place the paper in such a way that print side point to the downward direction
- Select the copy option from your device home screen
- Also fix the number of copies
- Click on the icon Start black or Start color to proceed
To scan using HP OfficeJet 6978 printer
- Lift the scanner lid and place the paper
- Ensure that the scan side point towards the downward direction
- Click on the scan icon from the Printer control panel
- Select the device to scan
- Now for a while until the scan process complete
Note :
To scan from your mobile device, install the compatible scan software
How to Fax using HP OfficeJet 6978 printer?
- To send the Fax using HP printer, load the paper into the input tray
- It’s the printer control panel where you can find the Fax settings
- Click on the option, send Now
- Wait for the prompt to enter the Fax number
Note:
- To send the fax directly from your computer, install the compatible scan software. Now connect the device to the telephone line
To begin sending the Fax, select the document from your computer and click on the Print icon to proceed
How to avoid HP Officejet Pro 6978 setup issues?
Here is the 123.hp.com/setup 6978 troubleshooting guide to help you
- Understand the setup steps before starting the setup
- Network error : Make sure that choose active and secure connection. Verify the network connection
- Offline error: Do not allow your device to go offline. If this error message popup, visit the appropriate settings to turn your printer back online
- Software error: Update the device software to stay apart from 123.hp.com/setup 6978 errors
Not to mention, if the existing software is not valid, uninstall and proceed to update the compatible version.
FAQ
How to connect your HP printer to Wi-FI?
- Switch on your HP printer
- Navigate to the wireless settings from your control panel
- Select the option, wireless setup wizard and proceed to select the connection type
- Enter the wireless network name and password to proceed
How to resolve HP OfficeJet Pro 6978 not printing errors?
- Clear or remove the jammed or stuck papers inside
- Delete the existing print jobs and try printing again
- Restart your device and check if the errors resolve
Why is my HP printer offline?
The offline error being the common error message, ensure that the printer offline settings are disabled.Update your device software to resolve this issue
For 123.hp.com/setup 6978 setup assistance, visit our site 123.hp.com/setup or contact us at +1-866-219-1890